1. Who is responsible
Saba Kubaneishvili, an individual based in Georgia, is responsible for TradePilot's processing of personal information.
For privacy questions or requests, contact support@tradepilot.ink.
2. Information processed
- Account information: information provided when creating or managing your account, such as your email address and profile details.
- Journal content: trade records, account labels, strategies, tags, notes, emotions, and screenshots you enter, upload, or import.
- Support communications: messages and attachments you send to us.
- Subscription information: plan status and transaction references supplied by the payment provider when paid checkout is used.
- Technical information: information processed by the application and hosting infrastructure to deliver and secure the service, such as request information and error records.
Broker integrations, when used, process the information needed for the selected connection. Only connect accounts you are authorized to use.
Avoid including unnecessary personal or sensitive information in notes, imports, and screenshots.
3. Why information is processed
We process information to provide account and journal features, calculate analytics, maintain subscriptions, respond to support requests, protect the service, and meet applicable legal obligations.
Where GDPR or similar rules apply, the relevant legal basis may be performance of our contract, compliance with legal obligations, legitimate interests in operating and securing the service, or consent where required.
Where processing relies on consent, you may withdraw that consent without affecting the lawfulness of earlier processing.
4. Local analysis features
TradePilot uses its own local analytics for its analysis features rather than a third-party AI API.
Journal information used for those features is processed within TradePilot's infrastructure. Local analytics does not mean that all journal information stays on your device: hosted account and journal information is processed on the service infrastructure.
Analytical outputs depend on the information recorded and may contain errors. Do not submit unnecessary sensitive information in journal notes or screenshots.
5. Hosting, fonts, and payments
FlokiNET: TradePilot uses FlokiNET for hosting infrastructure. Information stored or transmitted through the hosted service is processed using that infrastructure.
Google Fonts: our public pages load fonts from Google Fonts. When your browser requests those resources, Google receives technical connection information, such as your IP address and request metadata.
Payments: where Paddle checkout is used, Paddle processes payment and subscription information under its applicable privacy notice and buyer terms. Review the information shown at checkout.
We may disclose information where legally required, to protect rights and security, or in connection with a business transfer subject to applicable legal protections.
6. Cookies and similar technologies
Account and checkout features may use cookies or similar storage for functions such as authentication, maintaining sessions, preferences, security, and completing payments.
The public landing-page implementation does not include a third-party advertising or visitor-analytics script. Account pages, hosting infrastructure, and payment checkout may involve additional technologies.
You can restrict cookies through browser settings, although disabling storage needed for account or checkout functions may prevent those functions from working.
Where optional tracking requires consent under applicable law, it must not be activated without that consent. Any introduction of optional analytics or advertising tracking requires corresponding disclosures and controls.
For questions about technologies used in a particular feature, contact support@tradepilot.ink.
7. Retention and deletion
Account and journal information is retained for as long as needed to provide your account and requested service features. Support and technical records are retained as needed to resolve issues and protect the service.
Some records may need to be retained for applicable legal, accounting, security, or dispute-resolution purposes. Backup copies may remain until removed through the relevant backup rotation process.
You may request account closure or deletion by contacting support@tradepilot.ink. We will assess and respond to requests under applicable law, including any lawful retention obligations.
8. International processing
TradePilot is operated from Georgia and uses FlokiNET hosting infrastructure. Processing locations may depend on the hosting and other services involved, including font delivery and checkout.
Where applicable data-protection law requires safeguards for an international transfer, the relevant processing must comply with those requirements.
Contact us for information about processing locations and safeguards applicable to your information.
9. Your rights
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; restrict or object to processing; and withdraw consent.
Additional rights may apply to qualifying automated decisions, sale or sharing of personal information, or targeted advertising where those activities occur.
Send requests to support@tradepilot.ink. We may need to verify your identity and will respond within applicable legal deadlines.
You may also complain to the competent data-protection authority. Rights may be subject to lawful exceptions.
10. Security and children
No online service can guarantee absolute security. Keep your account credentials private and contact us promptly if you suspect unauthorized access or a security issue.
TradePilot is not intended for children under 18. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
11. Changes and contact
We may update this notice and will communicate material changes where required. The effective date appears above.
Privacy contact: support@tradepilot.ink.