Talk to TradePilot support
Email: support@tradepilot.ink
We aim to respond within 3 business days. Please use your TradePilot account email address when contacting us about an account or subscription.
Email support ↗Account and technical support
Describe what happened and what you expected to happen. Include your browser and device if relevant. You may attach a screenshot after removing sensitive information.
Billing, cancellation, and refunds
For payment questions, include the payment date and receipt or transaction reference.
To cancel, use the subscription-management option in your account or payment receipt. If it is unavailable or you need help, email us.
Refund eligibility is explained in our Refund Policy. Where Paddle handles your purchase, your receipt may also provide Paddle's billing-support options.
Billing support ↗Privacy requests
To request access, correction, deletion, or other action relating to your personal information, email us with the subject Privacy request.
We may need to verify account ownership before acting. Read our Privacy Policy for further information.
Keep your information safe
Never send passwords, full card numbers, card security codes, or unnecessary personal information to support.
Operator information
- Service operator
- Saba Kubaneishvili
- Country
- Georgia
- Support email
- support@tradepilot.ink